Privacy Policy

Introduction

wovomzen ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website and services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our website.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

When you interact with our website, we may collect:

• Contact Information: Name, email address, postal address, and telephone number.
• Account Information: Login credentials and password details if you create an account.
• Communication Information: Information you provide when you contact us with inquiries or comments.
• Transaction Information: Details about payments to and from you and other details of products or services you have purchased from us (if applicable).
• Preference Information: Your preferences and interests related to our services and communication choices.

Usage Information

As you navigate through and interact with our website, we may automatically collect:

• Technical Information: Internet protocol (IP) address, browser type, operating system, device information, and other technology identifiers on the devices you use to access our website.
• Browsing Information: Information about your visits to our website, including the content you view, the links you click, the duration of your visits, and the referring URL.
• Location Information: General location information based on your IP address.

How We Collect Information

We collect information in the following ways:

• Direct Interactions: Information you provide when you fill in forms, create an account, contact us, or otherwise communicate with us.
• Automated Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website.
• Third Parties: We may receive information about you from third parties, such as social media platforms, analytics providers, and advertising partners.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our website. They enable core functionality such as security, network management, and account access.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
• Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

How We Use Your Information

We use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our website and services
• Process and complete transactions
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our website
• Detect, prevent, and address technical issues and fraudulent transactions
• Personalize and improve your experience on our website
• Comply with legal obligations

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• Service Providers: To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• Protection of Rights: To enforce or apply our Terms and Conditions and other agreements.
• Safety: If we believe disclosure is necessary to protect the rights, property, or safety of wovomzen, our customers, or others.

Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by wovomzen. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We may use third-party services such as Google Analytics to help us understand how our website is used. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP address. For more information on how Google Analytics collects and processes data, please visit: Google's Privacy Policy.

International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal information, to the United Kingdom and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time where we relied on your consent to process your personal information

To exercise these rights, please contact us using the contact information provided below.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +44 608 931 8505
• By mail: Flat 96s Lee Lake, Paulineport, E9 5LR, United Kingdom